Frequently Asked Questions

  • Hiring a virtual assistant is a very easy process!

    You can book a strategic call with our director, Jorge, or fill out this form and we’ll be in touch soon.

  • They are hand-picked! You can hire professionals with experience in a few steps. We thoroughly assess each applicant to verify whether they are qualified or not. If they meet your requirements, they will move on to the next stage where they will be interviewed and finally selected. If we consider they are not qualified enough, they will be rejected. We select only the best talent!

    Additionally, their performance will be supervised throughout the project to guarantee the highest quality at all times. If necessary, and upon request, we can train the personnel according to your instructions.

  • You can pay by Stripe, Cripto, Wire Transfers and we’ll take care of all the obligations and all the payments to the VA. You make the payment directly to us.

  • We will provide you with their phone number, email address and any other relevant contact information. Besides, you can agree any other means of contact with your assistant.

  • If you are unhappy with your assistant’s performance for any reason, we can provide you with another one, if you are not satisfied, you can at any time!

  • Absolutely! We want you to be satisfied with our service, so you can select the person that fits best your needs. On request, we will provide you with their contact information so you can interview them by phone, Skype, Zoom, WebEx, Google Hangouts, to name a few.

  • We profile our candidates based on their background, education, work history, and other characteristics related to your particular industry or the tasks needed. This may for example include their communication, organizational and technical skills – MS Office, G ‍Suite, MySQL, accounting software, data analysis, etc.

  • The process of recruitment, selection, and hiring can take 3 to 5 days from the payment date.

  • Yes. Most of our clients are US businesses or individuals, so our assistants must comply with our quality standards, including proficiency in English.

  • You will receive a weekly report detailing the tasks completed and approximate time spent on each task, in order to monitor progress.

  • Yes, you should use all of your hours within the month, otherwise, they will expire.

  • Yes. You can hire an assistant to work 10, 20, or 40 hours a week.